For tour operators and guide agencies

Run your tour operations in one place.

Bookings, guides, tickets and margins in one live schedule. Helm staffs every tour in minutes, so none is ever left without a guide.

Live instantly on Bókun · WooCommerce · Any platform that sends booking emails

  • Bookings
  • Staffing
  • Guide app
  • Tickets
  • Clients
  • Finance
Helm's calendar for the week of 26 to 30 October 2026: every run as a tile with its guide, headcount, duration and language
Sound familiar?

Your bookings live in one tool. Your guides live in another. You're the bridge.

We ran Dayin this way for years. Here's what it cost us every week.

01

Chasing availability.

Every week, the same round of messages to find out who's free.

02

Double entry, every day.

Every new booking, change and cancellation gets copied by hand into a calendar or a spreadsheet.

03

Tours left without a guide.

One missed message, and a group is waiting at the meeting point with no one to lead them.

How it works

Your bookings and your team, in one live schedule.

Bookings, synced.

Every booking, edit and cancellation from your booking software lands in Helm instantly. Your tour runs create and update themselves, with the right headcount.

A run card in Helm: Versailles Palace and Royal Gardens on Friday 30 October, three bookings from Viator, GetYourGuide and the website, 8 passengers, guide Camille Dubois accepted, tickets attached
Assigning a guide in Helm: the guide picker for Thursday's Private Louvre Tour lists six matching guides with their language, tour and availability, most available first

Always-current guide availability. No more chasing your team for their schedule.

Helm keeps track of who's free, so you can staff a tour in seconds instead of a round of texts.

Clean data unlocks everything else.

The guide app

An app your guides will actually love.

Their schedule, their tours, their client notes and their museum tickets, all in their pocket. No more PDFs lost in a group chat.

The Helm guide app, Schedule tab: the next tour up top, then the coming weeks' tours as cards with time, meeting point, headcount and language
The Helm guide app, a tour's details: date and time, accepted status, meeting point, main contact, notes, pickup directions and bookings

Staffing without the back-and-forth.

Choose who to ask. Helm sends the invite, follows up and reminds your guide before the tour.

Real margins per departure.

Revenue and guide costs for every run, not just at month's end.

Clients and groups in one place.

Private tours and group requests, from first contact to confirmed booking.

Run your operations from your AI assistant.

Ask Claude who's free on Saturday or which tours still need a guide. Helm connects to the AI tools you already use.

A Dayin guide talking with guests under the Louvre pyramid
Built by operators

Built by a tour company. Proven on our own tours.

Helm runs every tour at Dayin across Paris, London and Madrid. Every feature runs our own operations first.

tours a year
2,000+
guides
45
guests
7,700+
“Before Helm, we had to ask every guide for their availability on WhatsApp. In peak season it could take me hours, because everyone was busy. Today, in one glance, I know who's available and who isn't. It saves me hours.”
Clara, Operations, Dayin
Read the Dayin case study

Made for your size.

Small teams

Replace the spreadsheet and the group chat. Live instantly on Bókun, in a week on anything else.

Growing operators

Staff faster and keep margins under control as volume grows.

Multi-city operators

One view across cities, teams and channels, with dedicated onboarding.

Works with the way you already sell.

Live instantly

Bókun

Native sync. Connect your account and your bookings appear right away.

About a week

WooCommerce

Native sync with your own website.

About a week

Booking emails

Any platform that sends confirmations. Forward them and they become runs automatically.

On request

Your booking software has an API?

We'll connect to it. Tell us what you use, and we'll build the bridge.

Pricing

Free to start. Pay as you grow.

Your first 20 departures are free every month. Paid plans from €79/month. Unlimited guides on every plan.

Questions, answered.

Which booking software does Helm work with?

Helm syncs natively with Bókun and WooCommerce. Any other platform that sends booking confirmation emails can be connected by forwarding those emails to Helm.

My platform isn't on the list. Can Helm still connect to it?

If your booking software has an API, we can build the connection. Tell us what you use during your demo.

How long does it take to set up?

On Bókun, instantly: connect your account and your bookings appear in Helm right away. On any other platform, allow about a week. Then invite your guides, and you're ready to go.

Is there an app for my guides?

Yes. Your guides get a free mobile app with their schedule, their tours and their museum tickets.

What happens when a booking changes at the last minute?

The change syncs to Helm automatically. The tour run updates with the new headcount, and your guide sees it in their app.

How much does Helm cost?

Your first 20 departures are free every month. Paid plans start at €79/month, with unlimited guides on every plan.

Never leave a tour without a guide again.

Book a 30-minute walkthrough. We'll connect your booking software and show you your own tours in Helm.